*****

Standard bank is by far the worst bank I’ve ever been with .. I sold a vechile to a lady on the 02 March 2021 who lives 45mins away from me .. the next day she called her bank (Nedbank) and requested a reversal of the money while she took ownership of the car .. Standard/Stanbic has till date 07 March 2021 not contacted me to tell me anything , instead they froze my account , reversed the money .. all while this lady has the car ?? How ok earth can a bank do such a thing without consulting their own customer and finding out what’s the issue ?? I’ve called them daily for over 30mins .. they don’t answe and when they do they transfer me to 3 different people and than hang up .. on 03 March they asked me to do an affidavit stating what happened as well as include all the WhatsApp conversations of the deal .. it was sent same day . 05 March , they reverse the money out of my account an yet without my consent to r anything of that sort .. the customer who bought my car called me and gave me every single detail of what’s going on with my account , when it got blocked , when the money was reversed , when it got unblocked etc etc yet standard bank can’t tell me anything but they give my info to an outsider ? This is ***** .. who gives standard bank the right to reverse money out of my account ? The agreement between my client and I had nothing to do with the bank .. I did not ***** her , she stole my car , then reversed the money back with the help of Standard bank .. thanks for the most worst customer service ever .. the ***** department takes minimum 25minutes to answe .. read that again .. ***** department.. knowing full well it takes seconds to ***** an account and withdraw money but we as paying customers have to wait that long and get pushed from pillar to post