SM
Sthembiso M
1 reviews | Active since May 2019
12 Jun 2020, 10:25
***** done by banks
Hi my name is sthembiso Mbatha Banking with standard Bank today I woke up found out that someone bought R300 airtime from my Banking app when I try to speak to the lady she made me a laughing stock her name is shumanay I want to go to papers and court to fight this bank
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Replies (2)
Standard Bank's replyOfficial
12 Jun 2020, 12:49Hello Sthembiso
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply12 Jun 2020, 12:49
Official
Hello Sthembiso
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
SM
Sthembiso M's updateReviewer Update
12 Jun 2020, 17:02Hi you need to train your call center agents how to behave referring to the ***** department her name is shaniya or something. It's not the first time this thing happened me I've been changing cards for sometime and your employee telling me that I'm a lie
SM
Sthembiso M's update12 Jun 2020, 17:02
Reviewer Update
Hi you need to train your call center agents how to behave referring to the ***** department her name is shaniya or something. It's not the first time this thing happened me I've been changing cards for sometime and your employee telling me that I'm a lie