***** dept no response

On friday 3 dec I called to notify of bank ***** . I emailed the details to transactional ***** . They promise to get back with 48 hours . To date, after numerous emails requesting an update and a call centre which just goes unanswered , I have still not received any response . This is an urgent matter. The bank even tells you while you endlessly wait on the line to call the ***** line or email ***** query .