***** dept just suspends my account without warning

Item: Standard Bank
Rating: 1

I found out over the weekend that Standard Bank suspended my account as they thought there was ********** activity on it. No warning, no phone call, nothing!!! I tried to pay for my shopping only to get a "look"from the cashier as my card was decined. I felt like a ********. I phoned Standard Bank this morning at 8:30 and was told it would be sorted out within an hour. By 12pm it was not active, so called again and was told it will be sorted in 10 -15 minutes. By 1:30 it was STILL not active and I was told YET AGIN that it will be active in half an hour. Guess what????? Its STILL NOT ACTIVE!!! What gives you the right to suspend my accout? I am in a positive balance so the money is my money, not yours. I want this account active and then I wlll be taking all my money out and moving to Capitec...Oh and did I mention that I have a savings, cheque, credit and money market account wth you? Well after being a loyal client of 22 years, I am gone. Well done Standard Bank, one way to lose al your clients.

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