***** Department is Terrible
***** happened on my credit card. Standard Bank was informed 20mins after the transaction. They promised me that they will cancel the transaction. I am struggling to get hold of the ***** department. I phoned the vendors myself and managed to cancel one which was already with the courier. I was already shipped and received. Please can Standard Bank explain what has actually been done or notify how to get hold of then. Being a trusted client of the bank for 30years a find this service disgusting
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Standard Bank's replyOfficial
01 Jan 2020, 05:21Hello Suzelle,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply01 Jan 2020, 05:21
Official
Hello Suzelle,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***