KK
Kagiso K
1 reviews | Active since Nov 2020
04 Nov 2020, 20:27
***** department doing the worst
Went to withdraw I couldn't, called the call center on *** around 17:35pm 04/11/2020 spoke to 6 agents eventually was told ***** department blocked my card i don't know why as I didn't even receive even an sms explaining the departments action I want someone to call me and explain why my card is blocked as it inconvenienced me so much am not happy with this bank
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Standard Bank's replyOfficial
05 Nov 2020, 03:36Hello Kagiso
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply05 Nov 2020, 03:36
Official
Hello Kagiso
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***