1 reviews | Active since Aug 2016

10 May 2018, 12:25

***** department

Nearly a month since I reported ***** on my credit card. Despite various call, I've received only promises that they will contact me. No one from SBSA has even bothered to call me back. Not even received a replacement card. Worst customer service experienced in a long time!!!

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Replies (2)
Standard Bank
Standard Bank's reply10 May 2018, 13:21
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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*** (fax)
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's update17 May 2018, 11:05
Reviewer Update
Thank you Venolia Petersen for coming back to me and actually assisted until everything has been resolved. Wish all the staff have your attitude and commitment to customer service.