NV
Nkosinathi V
1 reviews | Active since Jun 2022
08 Jun 2022, 15:14
***** department
Hi I'm sad and furious, someone swiped my card in Capetown and I'm currently in Johannesburg I dial-up ***** department for standard bank for 1 hour couldn't get any help, went to Southdale branch we dial-up again no response to report ***** on my account 1 hour in the bank told system down can't access this n that after that told to wait for 6 to 7 working days for them to investigate
Our bank accounts are not safe 😕
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Replies (2)
Standard Bank's replyOfficial
08 Jun 2022, 18:07Hello Nathi
We understand your frustration and are here to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We understand your frustration and are here to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply08 Jun 2022, 18:07
Official
Hello Nathi
We understand your frustration and are here to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We understand your frustration and are here to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
17 Jun 2022, 11:37Dear Nkosinathi Vilakazi,
We have received feedback on our escalation and advised that they have made contact and that the matter will be settled within the next 2-3 business days.
We trust everything is in order.
Should you need any further assistance, we’re always here to help.
Standard Bank Help Centre
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We have received feedback on our escalation and advised that they have made contact and that the matter will be settled within the next 2-3 business days.
We trust everything is in order.
Should you need any further assistance, we’re always here to help.
Standard Bank Help Centre
***
Standard Bank's reply17 Jun 2022, 11:37
Official
Dear Nkosinathi Vilakazi,
We have received feedback on our escalation and advised that they have made contact and that the matter will be settled within the next 2-3 business days.
We trust everything is in order.
Should you need any further assistance, we’re always here to help.
Standard Bank Help Centre
***
We have received feedback on our escalation and advised that they have made contact and that the matter will be settled within the next 2-3 business days.
We trust everything is in order.
Should you need any further assistance, we’re always here to help.
Standard Bank Help Centre
***