CL
Chris L

1 reviews | Active since Aug 2017

30 Aug 2017, 11:14

***** deductions

For a long time now i'm having a debit order of R30 deducted of my cheque account by a company called \Club MCC"with the heading \""Rental - Lease\"" with a reference number. I was able to put a stop order on the transaction and the Presige banking consultant were very helpful. Everytime I get in touch with Prestige they suggest that they can reverse but it's up to me to cancel the debit order. However if I do not know for what / who the debit order is, how am I able to trace the source to stop it. Very uneasy about the prospect of my account being hacked with no avenue to resolve it.

0
Replies (1)
Standard Bank
Standard Bank's reply31 Aug 2017, 09:42
Official

Dear Chris

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

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Best regards,