MD
Mate D

1 reviews | Active since Jan 2017

27 Jan 2017, 13:31

*****:Data Bundles bought and never received

<p>Good day</p> <p>I bought data bundles this morning(27 January 2017)&nbsp; via Standard Bank Internet Banking.The data&nbsp; bundles were not at all loaded on the MTN Number ( ********** ).I tried to&nbsp; report this issue and am being refered back and forth to various departments.I have lost more than R500 including the airtime i used to phone standard bank.</p> <p>Could you please help me so that&nbsp;I can either recover my money(R260) or get the data(2GIG).</p> <p>&nbsp;</p> <p>If this service is not working why did they implement it .</p> <p>Yours Sincerely</p> <p>Troubled customer&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Jan 2017, 09:31
Official

Good day  

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint. 

Kind regards

Complaint Resolution Centre

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