TC
Thabang C
1 reviews | Active since Oct 2017
28 Jan 2020, 16:43
***** credit card transactions
Am still waiting for my refund regarding ********** transactions on my credit card. It’s been three weeks and still haven’t received any feedback that I was promised.
I reported my card lost and cancelled my card after cancelation I saw transactions on my app called the back to inquire was told they were pending after that more transactions went off.
They transacted more than my limit I agreed for.
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Standard Bank's replyOfficial
29 Jan 2020, 03:09 Hello Thabang
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Jan 2020, 03:09
Official
Hello Thabang
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***