NM
Natasha M

1 reviews | Active since Jul 2017

02 Nov 2022, 12:47

***** contact centre inefficient

Once again I’m having to resort to Hello Peter in order for the ***** department to remove the hold on my account for me to be able to make electronic payments. The contact centre is of no help as I hold on for very long and no one is getting back to me.

0
Replies (1)
Standard Bank
Standard Bank's reply02 Nov 2022, 12:50
Official
Dear Natasha

Thank you for alerting us to this. We have escalated the matter to the ***** team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***