***** complaint

On the 1st November, i went to Shoprite Jabulani mall to withdraw money from my account, the money is clearly reflected on my account. On Sunday 8 November whilst shopping i saw a different balance, when looking through my statement there's a withdrawal of R1000, i called the standard bank ***** line to report this, the agent infomed that the amount drawn on the 8 November was the one which was drawn on the 1st November. I knew how much I had in my account and i am shocked and disgusted by standard bank. This is not the first time I've lost my money through standard bank. I want an explanation or i am closing my account and taking this up woth the banking ombudsman. The agent was less than useful.