yB
yolanda B
1 reviews | Active since Apr 2015
22 Apr 2015, 12:55
***** Complaint
In February 2015 two amounts went of my account. One was for Flysaa R8749.17 and Gumtree R1800 (dont have the exact amount with me right now)<br> I have reported this to their ***** department on the 13 February 2015 where they advise me to draw a statement and look for other amounts which I did. I contacted Standard Bank and they said they will come back to me.<br> I have been in contact with them for a reply and to date I have not heard from them.<br> When you phone the ***** department you never get through and you can't go to a branch as it us ***** and they cant assist a person.
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Replies (1)Standard Bank's replyOfficial
28 Apr 2015, 06:53Hello yolandaburnard,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Apr 2015, 06:53
Official
Hello yolandaburnard,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
