***** committed on my credit card and I cannot do anything about it!!!

Today I had monies taken off my credit card by a company called Audible US. I immediately contacted Standard Bank to let them know that ***** had been committed on my credit card. I asked them to stop it but was told that it has to be reversed from Audible US. My money, my card, my details and yet someone can commit ***** and I cannot reverse it on my side!!! How does that work. Now I have to wait 5 - 7 days to receive a new credit card and this after I have made bookings in Thailand using my credit card to secure my bookings. How does someone take money off your account and yet you cannot reverse it from your side. Doesn't make sense to me.