1 reviews | Active since Dec 2017
***** commited on my account and shows at branch sorted but i never rec a call
I had money ****** out my acc and reported it to standard bank ***** dev. They never contacted me. Today 14th i went to collect my new card and i never even took card out branch and noticed on 6th dec money was ****** again. Card only arrived at branch on 7th and ***** was commited on new card. They now issued me another card stopped the card i was suppose to get today also but they cant explain to me how card can be used if it has not even left envelope yet. Hope u can help me. Its almost R3000 on total and my hubby lost his job this money is nb to us and they cant promise me this will b sorted out.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***