GV
Gerda V
1 reviews | Active since Jun 2018
13 Apr 2021, 16:54
***** claim declined
My dad was ****med and their was 2 transactions on his account. He reported the *****elant activities and now they declined his feaud claim. He has to pay all the money that was ******. I am not allowed to found out why because they want to speak to him but he does not understand. He is staying in another province so I cannot go with him to the bank. What are we to do now he does not have the money to pay them back.i think it is not fair from them to demand the money back from hin after he reported it.
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Standard Bank's replyOfficial
14 Apr 2021, 00:31Hello Gerda
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply14 Apr 2021, 00:31
Official
Hello Gerda
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***