LL
Lebogang L
1 reviews | Active since Aug 2020
02 Jul 2021, 10:22
***** Claim
I app**** for a holiday relief from Standard Bank which was approved for 3 months however I’ve been debited not only for interest or 50% as they claim that I took that choice however 100% instalment is being debited and those are rude. No one can answer me this. Next message will be to the ombudsman 24hrs starting now ??
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Standard Bank's replyOfficial
03 Jul 2021, 01:55Hello Lebogang Lesolang
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Jul 2021, 01:55
Official
Hello Lebogang Lesolang
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***