mS
mpho S

1 reviews | Active since Jun 2015

26 Jun 2015, 14:37

***** Claim

I stat in Florida. On 21June2015 at 20h45 I received sms that withdrawal of R1000 was done in Eldorado Park. That time I have my card with me and I'm sleeping. I went and reported the matter at Randburg Standard ***** department 1st thing in the morning as I work around. I just got feedback from standard bank ***** stating that they decline my claim and can't help me in any way. I am accused of being the one that uses that card. I am very ****ed at their service and demand my money back as this is not the 1st time it happened. 1st time I just lets it go but this time I want the customers to know that Standard bank don't care about their customers. I'd rather move to another bank with immediate effect.

0
Replies (1)
Standard Bank
Standard Bank's reply29 Jun 2015, 08:35
Official
Hello MPHO SENNELO,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***