mS
mpho S
1 reviews | Active since Jun 2015
26 Jun 2015, 14:37
***** Claim
I stat in Florida. On 21June2015 at 20h45 I received sms that withdrawal of R1000 was done in Eldorado Park. That time I have my card with me and I'm sleeping. I went and reported the matter at Randburg Standard ***** department 1st thing in the morning as I work around. I just got feedback from standard bank ***** stating that they decline my claim and can't help me in any way. I am accused of being the one that uses that card. I am very ****ed at their service and demand my money back as this is not the 1st time it happened. 1st time I just lets it go but this time I want the customers to know that Standard bank don't care about their customers. I'd rather move to another bank with immediate effect.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
29 Jun 2015, 08:35Hello MPHO SENNELO,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jun 2015, 08:35
Official
Hello MPHO SENNELO,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
