***** Case still pending

<p>I opened a ***** case on the 1st of March after seeing transactions that were not mine go off via my app, to which i received a case number and my card was blocked. </p> <p> </p> <p>Today should have been the latest to day I should have gotten feedback but I was told that there had been a glitch in the system and that it had not been filed nor investigated at all. This is dispite me calling last week to follow up and not hearing anything about there being an issue. </p> <p> </p> <p>Now I have been told that i will have to wait until Friday at the earliest or possibly next week to get feedback. This has me going over two weeks with no money and I have to figure this out?</p> <p> </p> <p>This is rediculous and needs to be addressed much earlier than Friday as this is not my fault and I have already been without funds this long.</p> <p> </p>