1 reviews | Active since Oct 2016

07 Jan 2023, 08:11

***** case resolved

On the 29th of December I had a ***** case opened due to money being taken out of my account, I had stopped my card but somehow my credit card was being used and money was still coming out of my account. I was so frustrated so I called standard bank and opened up a ***** case, the consultant said to wait until the ***** department calls me to refund all the money taken. 1 week later I see my money was put back into my account and also all my cards were stopped so further ***** couldn't have been done on my account. Thank you so much for your help 🙏

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Replies (1)
Standard Bank
Standard Bank's reply07 Jan 2023, 08:18
Official
Dear Bevan 

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards
Standard Bank Hello Peter Team 
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