***** Case Pending
I got ****** at a Standard Bank ATM at Jabulani Mall. I followed all the necessary steps, blocked my card, opened a ***** case, etc.<br> <br> I was told someone will contact me within 3 to 6 working days, and I haven't received any call. I called them on the 10th of April and I was told someone will get back to me because they were still investigating my claim.<br> <br> I haven't had any response from Standard Bank and it has been 3 weeks now.
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Standard Bank's replyOfficial
15 Apr 2015, 14:55Hello SalphyL,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply15 Apr 2015, 14:55
Official
Hello SalphyL,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***