***** case never resolved, no feedback from Standard bank.

The standard of service i am receiving from Standard bank is shocking to say the least. I had incidents from November where my credit card was used *******ly. Up to 20 purchases were being made per day and i only realized when a went through my statement in December and I immediately blocked my card and contacted Standard bank ***** division who promised to investigate. A week later one of those purchases was reversed into my account. I followed up again and asked why only one payment was reversed and I was promised that my issue would be escalated. Its two months now and I have not heard a word from anyone at standard bank. This is beyond poor service and I have no one to take up my case because they keep telling me that they are escalating my issue to who knows where. The amount spent on my account is around R25 000.