***** case Never been Resolved

18 months ago I was in Europe. while I was there money was withdrawn from my account in South Africa. I opened up my first ***** case about 17 months ago. Beginning of 2015 i found out that They handed me over to attorneys because my account was in debt( haven't been using that account since the ***** started) since January they handed me over to 3 law firms without notifying me. On 27th of July they just started to transfer money from my one account to the account in question. According to Standard bank I never opened a ***** case. I have been trying to get this sorted out over the past few months this ripped apart my entire credit score. They promised me that i would get my case results by the end of this week . Yesterday they phoned me to get information and asked me for the statements which I don't have and cost R 22 per page if they have to retrieve it for me. R 22 x 6 months bank statements -adding on to the money I have already lost. <br> <br> I am sick and tired of this pathetic service no one in their ***** department knows what they are doing. <br>