LL
Lucky Lucky2010

1 reviews | Active since Oct 2018

12 Apr 2022, 14:16

***** case

On the 22nd of March 2022 my car was ****** while l was parked at Engen garage, my iPhone and my wallet was ******, they purchase with my bank cards. I reported the Matter and ***** case was opened by standard bank, yesterday l received a call from standard Bank letting me know that they are done with their investigations. They said My pin code was used on those ***** transactions which is lie, and again they wrote Caltex transaction that was made by me which was my last transaction on the 22nd March 2022. I would like standard bank to tell me how much was my tapping limit?

I would also like to know about the ***** that was happened on my credit card as l have opened two ***** cases: cheque account and credit card but you only giving me the feedback of one account. I even have to wait for too long before you revert back to me. I tried to send emails with no response, l had to write to your Facebook page that's when you revert back to me. What kind of service are you offering to us as your clients?

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Replies (3)
LL
Lucky Lucky2010's update20 Apr 2022, 14:54
Reviewer Update
Still Waiting for your ***** department to contact me.
LL
Lucky Lucky2010's update26 Apr 2022, 21:46
Reviewer Update
Are you still escalating my case till today?

Standard Bank
Standard Bank's reply28 Apr 2022, 14:22
Official
Hi lwazi 

We will get our consultants to call you with feedback 

Regards
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