ZM
Zoleka M

1 reviews | Active since Dec 2019

20 Dec 2019, 17:09

***** case

Hi everyone,I'm Zoleka,I've had a terrible experience with standard bank,around September R9900 was taken from my account,opened up a ***** case at standard bank,they took a week to investigate then paid me back,month end November they debited de money back,without telling me,I went back to the bank,no one can give me answers,they r giving me a run around,pls help

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Replies (2)
Standard Bank
Standard Bank's reply22 Dec 2019, 04:28
Official
Hello Zoleka
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 Jan 2020, 09:13
Official
Dear Zoleka Mangesi

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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