***** case

On the 25 January 2023 my account got debited my whole salary ,I logged complain with standards bank ***** department they opened a case &gave me case no they then said they are investigating, on the 1of February I got a call from the ***** department consultant saying they managed to get my funds bank I have to submit an affidavit so they can make the process faster ,I've sent email's &tried calling they are taking me from pillar to post not answering my emails about the feedback on the case they have been quiet since ,I'm not a happy client ,if they managed to access my funds back then why not refund my money back or atleast answer my emails