***** Case

<p>I log a complaint with Standard bank Westgate on the 07 Dec 2016 with Debbie Ernst, how refer it to the ***** department. I have called and spoke to Jose Pillay, how was so unhelpful and keep on referring me to the nearest branch. I went into the bank at Clearwater and the lady called the ***** Department and spoke to Jose Pillay, which gave her the run around and told us that it will take 30days to be resolve and the case was allocated to Gift Kgaphola, by the 24 Jan 2017 it will be sorted. After that day I went to the bank again I took this up with Bernice one of the consultant, she has tried her best to help me, as it was a mission to get in contact with Gift, I got fed up and took this matter up with Given Letumo one of the managers at Standard bank Westgate, she did her best to resolve part of this matter and is still trying to get this matter resolved completely, I kept on going into the bank to get this matter resolve, but it is so difficult to get hold of Gift to tell me what the status is, but up until today this has not been resolve, I really don’t know what to do anymore and this is messing up my bank account.</p>