1 reviews | Active since Apr 2014
***** by Strata
What I will like to know is why banks still allow ********** transactions to be processed without confirming with the account holder the claims made on the debit order by another company. This company called Strata is debiting R 126 every month from my account and I don't even know who is Strata. The banks must put some measures in place to protect customers from ********** transactions like this. Now I must go to the branch to stand in a long queue to see a teller about this nonsense and it will take a great deal of my time. I'm more disappointed with the bank than I'm with these **********.
2 May STRATON VHSTR ********** ********** 02 Naedo debit - 126.69
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Dear Nkani
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Nkani
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,