ES
Enock S

1 reviews | Active since Jan 2020

16 Apr 2021, 09:01

***** by standard bank to poor people using honouring fee

I am so disappointed at standard bank I always withdraw money from the pick n pay or shop rite on my mymo account they always charge me R300 for honouring fee of which I am not supposed to pay for

On the 9 April 2021 I went to spar and withdraw R700 which was available on my account after 3 days I am told I have to pay R300 because Spar took time to get the money from bank

It seems like standard bank is *****ing our hard earned money through this honouring fee amount because my accounts on the positive

I received my salary from this account every month I feel not safe I won’t advice anyone to use Standard bank account anyone

I am leaving it with anger because some of my debit orders returned unpaid because of this honouring fee

I am disappointed don’t open standard bank account anymore rather go to capitec

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Replies (1)
Standard Bank
Standard Bank's reply17 Apr 2021, 01:10
Official
 
Hello Enock
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards

Complaint Resolution Centre
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