***** by Standard Bank

I purchase a house with my husband at the time, bonded through Standard Bank. We were since divorced in 2018, but kept the house on both our names. I tried to apply for substitution of debtor, only to be informed that, in 2021, Standard Bank placed my house on debt review without my knowledge or my consent. I am having the most difficult time finding answers from anyone. This is *****, and I see no way to rectify this, as I keep being sent from the one department to the next!