tW
tania W
1 reviews | Active since Sept 2017
13 Nov 2018, 11:43
***** by one of their employees, there was R3500.00 ****** from my account
*****, there was R3500.00 ****** from my account via cellphone banking which i never registered for, they were supposed to get back to me by the end of the month, that was 7 months agao
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Replies (2)
Standard Bank's replyOfficial
13 Nov 2018, 13:25Dear tania wareley
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Nov 2018, 13:25
Official
Dear tania wareley
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's replyOfficial
20 Nov 2018, 09:30Dear tania wareley
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Nov 2018, 09:30
Official
Dear tania wareley
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Clint Petersen
Complaint Resolution Centre
***