SM
Sibusiso M

1 reviews | Active since Nov 2010

26 May 2017, 17:16

***** block twice in 2 weeks - No notification from bank

<p>I am writing this review to warn people against banking with Standard Bank. Standard Bank put 2 ***** blocks on my card within a space of 2 weeks for online purchases. It makes no sense because I have purchased from those places before. Not only that, but when they block your card, they also do not notify you. So you could be at a petrol station or restaurant trying to pay, getting declined because Standard Bank blocked your card and didn't inform you. Not only that, but the lady I spoke to from the ***** department is extremely rude. She should not be talking to customers. Very bad bank. Looking forward to moving to FNB and earning some eBucks.</p>

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Replies (1)
Standard Bank
Standard Bank's reply02 Jun 2017, 09:37
Official

Dear Sibusiso

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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