JM
Jackie M

1 reviews | Active since Jul 2011

01 Nov 2017, 18:54

***** at Standard Bank

After banking with Standard Bank for many years, I had 3 incidence of ***** in a very short space of time. Now, 6 months after closing all my accounts with them, I am being harassed about suspicions of ***** on my account...an account which is closed. What worries me is that my personal details are known. The past year has been a nightmare with this bank and I will never trust them with any of my personal finances again.

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Replies (2)
Standard Bank
Standard Bank's reply02 Nov 2017, 00:31
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 Nov 2017, 07:06
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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