sM
sifiso M

1 reviews | Active since Mar 2012

01 Apr 2019, 11:42

***** at SBSA

Please note that I would like to cancel this bond as I have been advised that the building is 100% complete where as that is false...I have been advised that SBSA assessor went to the site and made these notes...may he please provide us with the proof that it is completed as I was there just last week and it is not complete and I have the picture to prove it

There is no water, there is no electricity yet SBSA has loaded a debit order for 25/04/2019. Where is the letter of completion? happy letter???

I will be going to hellopeter, Social media and the ombudsman for this complaint as this will ***** my credit profile and I do not owe you money.

I have also received a call from your collection department advising me that I need to pay...pay for what exactly???

I have spoken to Tsakane from Home loans and she advised me that Florenece Gumede requesting my letter of completion via email to be faxed...I have not responded because I do not have the letter and I have not even inspected the property either because it is not complete.I suspect ***** and I will not be taking this lying down, call ref ( ********** 021) The correspondence from Tsakane did not make mention of the debit order being loaded either

How is this being loaded when I dont even have the key? Who is the assessor that provided the bank with the incorrect information? Please advise why this account is in arrears!!! I want to cancel i hope this is painless!!! Did you receive a happy letter from me? I am going to pull a credit report under my name and if SBSA appears in arrears I will be making more noise.

Tsakane gave me a email to send this request to: ********** and this came back failed...great

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Replies (3)
Standard Bank
Standard Bank's reply01 Apr 2019, 15:59
Official
 Hi Sifiso

Thank you for posting a review.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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sM
sifiso M's update02 Apr 2019, 15:22
Reviewer Update
No response from this bank till this day.
Standard Bank
Standard Bank's reply30 Apr 2019, 08:37
Official
Dear sifiso 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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