***** and side effects

Hi,

I have recently been a victim of ***** through Standard Bank. I believe that the case is with your investigation team even though I am not getting feedback. I was contacted once.

Someone opened an account on my name and obtained a credit card loaded over R100k. When I asked the bank about who and what happened the response I received was that it was opened digitally and no residential documents were submitted. How does a bank issue a credit card just like that? I hope the investigation will answer.

Problems since: My credit score is affected by this

I receive product emails from Standard Bank (remember I do not bank with). I've unsubscribed to some.

Yesterday I received 2 SMS's reported money being moved between 2 accounts. This amount is over R20k.

A hard inquiry on my credit profile - I posted a review about this already last week. Not yet resolved.

It concerns me really bad.