TM
Tiyani M

1 reviews | Active since Mar 2018

01 Mar 2018, 08:15

***** and bad security

My card some how got taken by an atm after it refused to giveamoney because I had run out of funds all of a sudden a month later I get a call from them stating I owe them an abnormal about when I tried to follow up I found out my card has been used at various places... so the ***** department said that I should pay... but how has it ever possible that I could use funds that clearly I didnt not have and drive all over town just to swipe ridiculous amounts

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Replies (3)
Standard Bank
Standard Bank's reply01 Mar 2018, 08:28
Official

Thank you for posting your comments.

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Mar 2018, 08:28
Official

Thank you for posting your comments.

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply02 Mar 2018, 06:56
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 02 March 2018.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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