***** Activity standard bank refuses to take responsibility

on the 3rd October 2018 a new beneficiary was added to my account without my knowledge. When I had requested them to increase my limit and do a transfer to my personal account (1 ********** ) , however after 4 days on the 7th October 2018 funds where still not reflecting . on the following Tuesday I then went to visit the branch and recovered that the transfer was done to a different (1 ********** ) and funds withdrawn from an account in Rustenburg . After reporting the case to standard bank they said I should open a case at the police station and sent standard bank the case number. That was 17th October 2018, however once again they have never responded still protecting their ******** employee’s. they are stilling my hard earned money *****’s.

Standard bank still investigating till today after 8 months no respond when they know very well that their staff that change the account details without my authorisation.

The only authorisation I signed on the 3rd October 2018 was limit increase not any change of beneficiary account or any other, prove it is there on the system limit increase its what i signed for not change or add of beneficiary.

Asithandile Maduku