*****

Spoke with Bongani Khesa on the 29/11/19 and he opened up a case of *****. All my funds were used while my card was still with me. Firstly he tried to make it seem like I was lying about the entire situation by asking me if I’m sure I didn’t give anyone my card to use and wanted me to confirm I have my card with me by asking for the last 4 digits of my card !!

Then he asked me about a purchase made that morning and because I forgot it was made by me his tone imp**** that I’m lying about that as well.

He promised me I will get feedback in 48 hours even though it will be a Sunday which is today and nothing yet. He didn’t care about the fact that all my money from my account is now gone and the situation I’m in instead said that I will have to pay R135 for a new card.

I’m not waiting months/years like other people to get my money back. If I can’t trust standard bank with my money then there’s no use having a bank account with them.