*****

I am so frustrated. My card was blocked without even so much as an sms to let me know. I call the call centre the put me on hold for about 10 minutes to come back and say someone will call me. Still no call! I call the ***** department and they were nicer about the approach. Called me back put me on hold but advised me the same thing. That i will be called back. this was all before 9h30 this morning. Still no call back and we are looking at 16:00 already and i have been unable to do any banking. How is it that the ***** department is not even able to help me?