*****

Good day

Standard Bank has disappointed me yet again. My account was changed without my knowledge to a higher account where i will have to pay for more admin fees than i am currently paying.

I have emailed and called Standard Bank since i noticed the change on 18 November 2021 and up to now they fail to change my account to where it was.

I have wondered and asked myself how does someone move you from a profile that u can afford and are comfortable to another profile where you will pay more admin fees. This is actually ***** and it is scary that the people committing this ***** are the employees working within the bank.

I would appreciate it if my account profile is returned back to where it was initially before I was moved to a Prestige account without my authorization. And ensure that you don't ask me to go to any branch as this was done without my authorization.

Kind regards Edith