TG
Thavashani G
1 reviews | Active since Apr 2017
17 Jul 2021, 17:25
*****
I've hired a car from Avis car rental. An amount of R1500 was froze on my account according to Avis car. Upon returning the car, they have debited R300 from my account, an amount of R1200 was suppose to be an increase on the balance and I am unable to see till date. According to Avis the bank needs to assist but Standard bank is unable to assist. Where is the money? And on top of this 17 of July I have been on online banking and this is the first time the bank asked for my pin. Is this not *****. I need for your assistance urgently
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Standard Bank's replyOfficial
17 Jul 2021, 21:12Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply17 Jul 2021, 21:12
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***