BN
Bandile N
1 reviews | Active since Nov 2022
01 Dec 2022, 16:06
*****
Recently I reported a ***** case however I'm not satisfied the way it was resolved.Thanks for following up on the issue I have reported, however I'm not satisfied with the outcome, last week Thursday I went to collect the card at the branch and they assisted me to be able to access the App, but when I check the statement I was refunded R2203.50 and I could see that R1071, 77was deducted and my statement also indicates that ***** continued in my account even after I reported the case on the 2 Nov 2022 while my account was still under investigation.
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Replies (1)Standard Bank's replyOfficial
01 Dec 2022, 16:22Hi Bandile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply01 Dec 2022, 16:22
Official
Hi Bandile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
