*****

On the 23rd of February I went to a Standard Bank ATM to withdraw money. The machine requested that I put in my pin code so as to proceed with the transaction. Upon entering my pin, the ATM machine gave me a receipt saying that my account was invalide. R4000.00 then went missing from my account. I went to the Standard bank Braamfontein branch to enquire about the problem and I was told to be patient and that the issue would be resolved within 7 working days. I proceeded to call their investigative offices and I was told the same thing. Currently My brother is helping me report the issue to the police so I can get the recording of the call from MTN. I have used social media as well to try get their attention so that my funds can be returned. I have also spoke to various banks and they have assured me that what happened was a technical error and should be refunded. I really need that money. I WORKED HARD FOR IT AND THIS IS ***** AND VIOLATION OF MY CONSUMER RIGHTS.I have witnesses.