RM
Rorisang M

1 reviews | Active since May 2022

29 Sept 2022, 11:41

*****

I was Involved in ***** in May. Reported the matter to Garankuwa Branch , the guy who helped me said he will send the matter to ***** . In July i re visited the matter call Standard bank help line reported the matter again , still no luck. i didnt receive refund or get feedback with my case.

0
Replies (4)
Standard Bank
Standard Bank's reply29 Sept 2022, 11:54
Official
Good Day Rorisang 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply04 Oct 2022, 10:26
Official
Dear Rorisang

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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RM
Rorisang M's update05 Oct 2022, 11:03
Reviewer Update
Thank you soo much Standard Bank for resolving my matter the turnaround time was amaizing.
Standard Bank
Standard Bank's reply05 Oct 2022, 11:19
Official
Good day Rorisang

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards
Standard Bank Hello Peter Team 
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