*****!

On Monday 02/07/2018 I was sitting at my desk at work when my phone received a message. A payment has been done to "Planet nails Arcadia" to the amount of R******. At first I thought that the message had been sent to the wrong person but once I pressed on the inquiry option of the sms it took me straight to the bank where I opened a ***** case number ********. So now my account has been frozen and I must wait for an investigation but I have not heard anything since and above all I do not even have funds to my name and my husband is out of town. So the following day 03/07/2018 I started to phone around so I can go to the place where the sms said the purchase had been made but to no avail. I then contacted the owner of Planet nails whom in turn informed me that they do not even have a branch in Arcadia and that I am the 3rd person whom have contacted her all with the same thing happening to them but just different amounts and branches that do not exist but also a sms saying Planet nails..... The bank has informed me on the 02/07/2018 that I will be able to collect a card in 7 days but I do not even know if I would like to bank with you anymore since this had happened to my hard earned money. How are you keeping my money safe and how will you ensure it does not happen again? Will I even see my money again? I have too many questions since this took place. Please bring me up to date with what is happening to ensure I get my money back.