1 reviews | Active since Feb 2017

23 Feb 2017, 16:32

*****

<p>I would like to know how a payment can be authorised and released to the merchant without sufficient funds available in the account, without my knowledge and authorization !!!</p>

0
Replies (2)
Standard Bank
Standard Bank's reply24 Feb 2017, 10:15
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply28 Feb 2017, 06:23
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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