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<p>On the 27th november ***** happened on my account and i contacted std bank, which they have send me a reversal form to fill it and send it back to them, and they will do investigation. Since that day my query hasnt been resolved, i start to believe this was intetnal job because every time i call them they tell me my query it has been attended to and i must send the form back again. I spoke Hasen Zenath, Nadia Buys, Fiel Nicholine and chargeback they told my reversal was done on the 14the december and i will gef my money in 2 to 3 days even now im still waiting. On tuesday i called the card division and they told me they will escalate my query since there is nothing on the system. O want my money back. And worse scenario they **** on their response that my query its been resolved.</p>