ZN
Zanele N

1 reviews | Active since Sept 2014

21 Jul 2016, 11:02

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<p>Im currently banking with standard bank and have a cheque acc with them which im struggling to pay because im unemplyed.Im taking care of my sibling as a result i get money from their trust to mantain them but standard takes money from my account without my authorisation or knowledge.Yesterday they deducted d 2400 and earlier this month more than R500 which was money i was supposed to buy clothes for my brother.I would like my mo ey reversed and close my standard bank account I will switch to capitec.</p>

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Replies (2)
Standard Bank
Standard Bank's reply21 Jul 2016, 12:08
Official

Good day Zanele

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply27 Jul 2016, 10:20
Official

Dear Ms Ntombela

I refer to the e-mail correspondence and confirm that the matter has been addressed.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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