TW
Tersia W

1 reviews | Active since Dec 2015

22 Jan 2016, 00:48

*****

We are a Corporate Client of Standard Bank, in 2014 when we opened the account, I as Shareholder made sure that at all times 2 Directors have to sign any documents, transfers etc. ***** was committed by one of the Directors on our account without the knowledge or consent of the other Director. We opened a theft and ***** case and forward the number to our Branch. As we are expecting a large sum of money and wanted to protect ourselves. The branch did not freeze or suspend the suspects signature. The Directors and I went to see the bank and once again nothing was done, I would like the bank to answer how is this possible that the suspect could have drawn so much money from our account from a period March 2014 - to date. Also increasing the limit with out our consent. The bank has the wrong Company Registration on our account. Removed the signatures without my consent or Director. Money is not safe especially not at Bedford

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Replies (1)
Standard Bank
Standard Bank's reply22 Jan 2016, 13:59
Official
Hello tersiawebb2015,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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